Privacy policy

Privacy Policy

This Privacy Policy describes how Ravelandstone ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from ravelandstone.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders, including processing payment, arranging shipping, and providing you with invoices and order confirmations
  • Communicate with you, including responding to your questions and providing customer support
  • Screen orders for potential risk or fraud
  • Improve and optimize the Site, for example by generating analytics about how visitors browse and interact with the Site

Sharing Your Information

We share your personal information with third parties who help us use your information as described above. For example, we use Shopify to power our online store; you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We also use payment processors, shipping carriers, and order tracking services to complete your order.

We do not sell your personal information to third parties for their own marketing purposes.

Cookies

Cookies are small data files placed on your device or computer that are often used to make websites work, or work more efficiently, and to provide reporting information. We use cookies to operate and improve the Site, remember your preferences, and understand how visitors use the Site.

Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected or deleted, or object to certain uses of it. To exercise any of these rights, contact us at support@ravelandstone.com.

If you are located in the European Economic Area or United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.

Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions about this Privacy Policy, contact us at support@ravelandstone.com.

Last updated: July 23, 2026